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Trusted By
"Directors of Omnichannel" are senior executives in companies responsible for the strategic direction and implementation of a seamless omnichannel experience. They oversee the various sales and communication channels of a company to provide customers with a consistent and seamless interaction. "Directors of Omnichannel" monitor the planning and implementation of omnichannel strategies to serve customers across all touchpoints. Through close collaboration with various departments, they contribute to increasing customer satisfaction, strengthening brand loyalty, and positioning companies for success in a connected business world.
Benefits
Expertise and Network
Our 260 consultants offer expertise in almost every field. Our active network, which we are constantly expanding, and the more than 770,000 contacts in our database provide the solid basis for this.
Digital search process
Our digital, multi-channel search process enables us to find “hidden candidates”. This is supported by our usage and improvement of the best tools and processes.
Thanks to our complete, cross-channel screening of the entire market, we know the most important trends.
Excellent Service
Real empathy beats elbow mentality: Our incentive structure promotes collaboration among our consultants, across the boundaries of teams and countries. Always with the central focus: Client Happiness.
Quality
85% of the presented candidates are invited by our customers for an interview.
On average, we send 4 candidates until the position is successfully filled.
Speed
The first interviews with our customers take place within 20 days.
Successful placement of the position after 63 days - on average.
Consulting
Weekly Jour Fixe (status update based on KPIs, presentation of candidates, feedback and market observations) as well as detailed evaluation of candidates after a multi-level assessment.